- FROM:
- TO:
To,
Mr and Ms. Rawlings
Ref: RB25/080311/2341
Dear Mr and Ms. Rawlings
Please allow me to introduce myself. My name is Mark Attwood. I am the Director of Karma Royal Resorts responsible for Group's legal affairs.
You purchased a membership of the Royal Bali Beach Club whilst in Bali on the 8th March11.
I attach a copy of that Purchase Agreement. You agreed to purchase a membership for 25 years for $23,139. This gave you membership of RCI & ICE as well as membership of Royal Resorts.
You paid a deposit of $5829.
We have now received an email from you (I quote)
"All contacts will be cancelled in full. Lawyers have advised us that you are a scam company and that we not pay you any monies. ..............Deposit you took illegally...................... 5 day cooling off........... you took the deposit without authorization.
According to our personnel - the sales representative, the manager and the Owner Relations Officer you were extremely happy. You attended our presentation, you were shown the resorts and you agreed to pay a deposit of $5,829.
You attended an interview with the owners relations officer and you signed a New Owners Declaration. I attach this I have highlighted the paragraph to which you attached your signature.
"This declaration is signed in the presence of the owner relations officer who has offered to terminate this meeting in the event of our not being completely satisfied".
So it would appear you were entirely committed (why else would you have signed and paid the deposit). So something must have happened to cause you to make such a statement that "you are a scam company". If that is the advise of your lawyer we would invite you to name them and we will commence a suit for libel.
Our company has been established for 18 years. We have 20 Resorts. Over 55,000 members.
As we see it, it is you are in breach of contract.
The cooling off law as applied in Australia under Australian law does not apply to legal transactions entered into elsewhere in the world.
If you have concerns about the legal title or legal arrangements we will happily put your lawyer in touch with the independent Trustee.
I am sorry we are not able to cancel this agreement and refund the deposit based on this bald and unsupported allegation.
Yours Sincerely
For Karma Royal Group
Mark Attwood
Director.